Questions for TQM Unit Test on 28 Sep 2016

Total Quality Management (TQM)

UNIT TEST - I

Total Marks: 20

Short Questions: (2x5=10 Marks)
1. Dimensions of quality
2. Check sheets
3. Connotations of quality
4. ISO
5. Evolution of TQM
6. SWOT Analysis

Long Questions: (1x10=10 Marks)
1. Explain MBNQA and EFQM
2. Histogram - Problem
3. Control Charts - Problem
Note: Any 2 will be given. Student should write any 1.

Date of Exam: 28-09-2016 (Wednesday)

Download Unit 1 Material (pdf): Click here